Memory Lane Service Goals of Care:

  • The Memory Lane service is volunteer run and all journeys are subject to the availability of volunteers and suitable vehicles.
  • RFDS Victoria is only able to transport clients in non-life-threatening circumstances to places of personal significance. If a client’s condition deteriorates during the journey, volunteers can provide basic life support only, and will request an ambulance by calling triple zero.
  • A family member and/or carer is expected to accompany a Memory Lane client.
  • Only clients, their carers or family members or an accompanying qualified health practitioner can administer client medication.

Memory Lane clients must meet the following eligibility criteria:

  • Be aged 18 years or older*
  • Have a terminal diagnosis and are currently receiving palliative or end-of-life care (as confirmed by their GP or treatment specialist).
  • Require specialised medical transport to revisit their place of personal significance.
  • If clients have complex health care needs beyond the abilities of our volunteers, we ask that a qualified health practitioner accompany them on the journey.
  • Clients must have the approval of their lead clinician prior to undertaking the journey.

For more information about a Memory Lane journey view our Frequently Asked Questions, and take a look at the interior of our custom made Memory Lane vehicle.